EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis

For this graded assignment, you will be analyzing an
interpersonal/interdisciplinary communication conflict you experienced during
your career and providing a summary of the experience. As part of the assignment, you will be taking
on the role of a bachelor’s-prepared nurse and discuss the leadership and
management strategies and actions you would use to address the situation. Address all components found in the scoring
rubric since this will be used to determine your grade for this
assignment. This assignment accounts for
15% of your course grade. This
assignment is limited to 4 – 6 pages (excluding the title page, abstract, and
references) and must be in the form of a scholarly paper written in APA format.

Outcomes:

Module Outcomes:

By the end of this module, you will be able to:

Summarize a communication conflict experience;

Analyze barriers to effective communication;

Discuss leadership characteristics and styles that
contribute to conflicts;

Evaluate management strategies that can be used to resolve
conflict.

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis Course Outcomes:

The course outcomes addressed in this module are:

CO1: Compare differences in leadership and management
styles, skills, and practice behaviors.

CO3: Apply effective communication strategies when leading
and managing members of the health care team.

CO6 Incorporate leadership values, skills, and commitment to
excellence into professional nursing practice.

Instructions

1) Identify an interdisciplinary/interpersonal communication
conflict that you experienced during your career and provide a summary of the
event that includes a description of the event, the members involved, and the
immediate outcome or result.

2) Analyze and discuss the barriers that existed that
prevented effective communication.
Consider factors such as language, literacy, cultural, generational, and
gender differences, along with professional role differences and
power/authority dissimilarities.

3) Discuss the leadership characteristics and styles that
you believe were either evident or absent that contributed to the communication
conflict.

4) As a bachelor’s prepared nurse, what management
strategies and actions would you use to address and resolve the initial
conflict? What long term communication strategies and solutions would you use
to establish interpersonal/interdisciplinary relationships that foster safe,
quality patient care?

This assignment is limited to 4-6 pages (excluding the title
page, abstract and references) and must be in the form of a scholarly paper
written in APA format. Please add your
paper as a Word .doc or .docx file as an attachment.

Late Assignment Policy: All assignments are expected to be
submitted on time. Prior authorization from your instructor is required for
late submissions. The first late submission is accepted up to 5 days late
without penalty. A late penalty of five percent per day will be assessed when
the first late assignment is submitted after the fifth day. Subsequent late
submissions are assessed a late penalty of five percent per day (e.g., -5
points each day on a 100-point assignment, or -2.5 points each day on a
50-point assignment). Extenuating circumstances* are considered without
penalty.

No work will be accepted after the final day of the term
unless an official course extension has been granted.

*Some types of extenuating circumstances that will be
considered are:

a serious medical illness or injury to the student,

a death of an immediate family member,

a significant change in employment or military status that
prevents the student from completing the assignment/assessment,

a significant trauma in the student’s life that impairs the
student’s emotional and /or physical health,

technical issues that prevent student from completing the
assignment/assessment by the designated due date/time.

Documentation may be asked for extenuating circumstances at
the discretion of your instructor.

Compose your work in a .doc or .docx file type using a word
processor (such as Microsoft Word, etc.) and save it frequently to your
computer. For those assignments that are not written essays and require
uploading images or PowerPoint slides, please follow uploading guidelines
provided by your instructor.

Check your work and correct any spelling or grammatical
errors. When you are ready to submit your work, click “Submit Assignment” in
the upper right corner. Click on “Browse,” browse your computer, and select
your file. Click “Open” and verify the correct file name has appeared next to
the Browse button. Enter your comments, if any, in the Comments area. Click on
“Submit Assignment.”

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis

Turnitin®

This course has Turnitin® fully integrated into the course
dropbox. This means that you should only submit your assignments to the dropbox
below. Please do not submit your assignment directly to Turnitin.com.

Once submitted, your assignment will be evaluated by
Turnitin® automatically. You will be able to view an Originality Report within
minutes of your first submission that will show how much of your work has been
identified as similar to other sources such as websites, textbooks, or other
student papers. Use your Originality Report as a learning tool to identify
areas of your assignment that you may not have cited appropriately. The overall
match can be no higher than 15%, with any one match no higher than 2%. You may
resubmit your assignment through this dropbox as many times as you need to
check to see if you have made improvements, until the due date of the
assignment. However, once you have made your first submission, you will need to
wait 24 hours after each subsequent submission to receive a new Originality
Report. Plan accordingly as you draft your assignment. Once the due date has
passed, your assignment submission will be considered final.

Evaluation

This assignment will be graded using the Communication
Conflict Analysis Rubric located on the Course Rubrics page within the Start
Here section of the course. Please review this rubric prior to beginning your
work so that you ensure your submission meets the criteria in place for this
assignment. This assignment is worth 15%
of your final course grade

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis Module 7 Assignment

Leadership Activity and Paper

The M7A1 Leadership Activity and Paper assignment addresses
the importance of communication and the application of effective leadership
characteristics, styles of leadership, and leadership theories to a health care
issue influencing nursing practice.

Outcomes:

By the end of this assignment, you will be able to:

Apply evidence based leadership strategies to observed
leadership behaviors

Course Outcomes:

The course outcomes addressed in this assignment are:

CO1. Compare differences in leadership and managements
styles, skills, and practice behaviors.

CO3. Apply effective communication strategies when leading
and managing members of the health care team.

Instructions

Part 1: For this assignment, you are to attend a
professional meeting which addresses a health care issue with implications for
nursing practice. Examples of a
professional meeting could include: meeting of a 1) professional nursing
organization (New York State Nurses Association, Association of Perioperative
Nurses ,etc); 2) health care organization or place of
employment discussing policy or procedures impacting nursing practice; 3) legislative meeting discussing safe
staffing, mandatory BSN, etc.

Part 2: Write a 6 – 8 page (excluding title page and
references) scholarly paper addressing all of the following areas, supported by
a minimum of 5 current (within 5 years) scholarly references and written in APA
format. As this is a paper describing
your experience and reflection on that experience, you may write in the first
person. This assignment will account for 20% of your grade.

Use the scoring rubric and follow APA format as you complete
Part 2 of this assignment.

Include all elements below in completing Part 2 of this
assignment:

Meeting Description

Describe:

Organization sponsoring meeting

Name of the meeting

Purpose of the meeting

Setting of meeting

Health care issues discussed

Identify:

Leader, his/her title, and describe his/her responsibilities
and role

Attendees and their roles

Leadership Characteristics and Style

Identify the leadership characteristics demonstrated by the
leader

Describe the leadership style demonstrated and give examples

Analyze the
effectiveness of this leadership approach in meeting the purpose of the meeting

Communication Process

Describe the communication process utilized by the leader

Analyze the effectiveness of the leader in:

Establishing a sense of trust, and openness

Addressing communication barriers

Handling conflict

Reaching consensus

Health Care Issue

Summarize the health care issue and the impact for nursing.

Explain the reasons you would support or oppose the issue.

Reflection

Reflect on your experience and discuss what you have learned
from this.

Discuss if there was anything you would have done
differently if you were in this leader’s position.

Discuss how this experience has influenced you own personal
definition of “leadership”.

Discuss how this experience will influence your ability to
effect positive change

Late Assignment Policy: All assignments are expected to be
submitted on time. Prior authorization from your instructor is required for
late submissions. The first late submission is accepted up to 5 days late
without penalty. A late penalty of five percent per day will be assessed when
the first late assignment is submitted after the fifth day. Subsequent late
submissions are assessed a late penalty of five percent per day (e.g., -5
points each day on a 100-point assignment, or -2.5 points each day on a
50-point assignment). Extenuating circumstances* are considered without
penalty.

No work will be accepted after the final day of the term
unless an official course extension has been granted.

*Some types of extenuating circumstances that will be
considered are:

a serious medical illness or injury to the student,

a death of an immediate family member,

a significant change in employment or military status that
prevents the student from completing the assignment/assessment,

a significant trauma in the student’s life that impairs the
student’s emotional and /or physical health,

technical issues that prevent student from completing the
assignment/assessment by the designated due date/time.

Documentation may be asked for extenuating circumstances at
the discretion of your instructor.

Compose your work in a .doc or .docx file type using a word
processor (such as Microsoft Word, etc.) and save it frequently to your
computer. For those assignments that are not written essays and require
uploading images or PowerPoint slides, please follow uploading guidelines
provided by your instructor.

Check your work and correct any spelling or grammatical
errors. When you are ready to submit your work, click “Submit Assignment” in
the upper right corner. Click on “Browse,” browse your computer, and select
your file. Click “Open” and verify the correct file name has appeared next to
the Browse button. Enter your comments, if any, in the Comments area. Click on
“Submit Assignment.”

Turnitin®

This course has Turnitin® fully integrated into the course
dropbox. This means that you should only submit your assignments to the dropbox
below. Please do not submit your assignment directly to Turnitin.com.

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis

Once submitted, your assignment will be evaluated by
Turnitin® automatically. You will be able to view an Originality Report within
minutes of your first submission that will show how much of your work has been
identified as similar to other sources such as websites, textbooks, or other
student papers. Use your Originality Report as a learning tool to identify
areas of your assignment that you may not have cited appropriately. The overall
match can be no higher than 15%, with any one match no higher than 2%. You may
resubmit your assignment through this dropbox as many times as you need to
check to see if you have made improvements, until the due date of the
assignment. However, once you have made your first submission, you will need to
wait 24 hours after each subsequent submission to receive a new Originality
Report. Plan accordingly as you draft your assignment. Once the due date has
passed, your assignment submission will be considered final.

Evaluation

This assignment will be graded using the Leadership Activity
and Paper Rubric located on the Course Rubrics page within the Start Here
section of the course. Please review this rubric prior to beginning your work
so that you ensure your submission meets the criteria in place for this
assignment. This assignment is worth 20%
of your final course grade.

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis Module 8 Assignment

Scholarly Paper: Quality Improvement
Initiative Reducing Patient Falls

Introduction

Nurses are often called upon to work within
multidisciplinary teams to improve outcomes promoting quality patient
care. For this quality improvement
project, you will develop a quality improvement initiative to reduce patient
falls within the surgical division of a health care organization.

Begin by reviewing the scenario and graded assignment. This
activity builds upon what you have learned in previous modules: leadership and
management principles related to communication, health care environments,
fiscal/budgetary concepts, quality improvement outcome evaluation, and how
these impact safe, quality patient care. It is worth 25% of your final grade.

Outcomes

Module Outcomes

By the end of this module, you will be able to:

Analyze factors that contribute to patient falls within
health care organizations. (CO6, SLPO 4)

Apply the PDSA methodology to a quality improvement
initiative: patient falls. (CO5, SLPO 6)

Discuss the relationship of an organization’s achievement of
national benchmarks to reimbursement. (CO6, SLPO 4)

Discuss the role of the professional nurse in implementing
change. (CO2, SLPO 2)

Course Outcomes

The course outcomes addressed in this module are:

CO2: Integrate concepts such as change theory, quality
improvement, transformational leadership, and evidence-based practice in the
delivery of care. (SLPO2)

CO5: Demonstrate how evidence-based strategies improve
patient care outcomes. (SLPO6)

CO6: Incorporate leadership values, skills, and commitment
to excellence into professional nursing practice. (SLPO 4)

Scenario for Assignment: Quality Improvement Initiative:
Reducing Patient Falls

As a bachelor’s-prepared nurse, you have been asked by the
Director of Surgical Services to lead a quality improvement project to reduce
the number of falls with injuries within this division of the organization. The
director has determined that the surgical division has a rate of 5.0 falls per
1,000 patient days in the first quarter of this year. Three of these falls have
resulted in serious injuries. You are to assemble an interdisciplinary team to
address this issue utilizing the Plan, Do, Study, Act (PDSA) quality
improvement methodology.

I. Team Process

Select the members of your interdisciplinary team and
provide rationale for their selection.

Summarize characteristics of a successful team you feel are
most critical to achieve your desired outcome and describe the strategies you
would use to foster the development of these characteristics.

Discuss the communication strategies you would utilize to
establish team relationships required to successfully initiate a quality
improvement plan to reduce patients falls with injuries.

II. Identification of the Problem

Compare the rate of falls with injuries within the surgical
division to national benchmarks.

Discuss the long- term impact to patients who experience
fall(s) with injuries while hospitalized.

Discuss the financial impact of benchmarks on reimbursement
from Medicare, insurances and Pay for Performance Program.

III. Application of PDSA Methodology

Address the following three discovery questions

What is the team trying to accomplish?

How will the team know that a change has been effective?

What changes can the team make that will result in
improvement?

IV. Quality Improvement Process

Utilizing the PDSA quality improvement methodology,
formulate a quality improvement process to decrease patient falls with
injuries.

Plan: Formulate a plan for improvement recommendations:

Analyze the problem; evaluate the current literature to
predict common factors that contribute to patient falls with injuries that
occur during hospitalization.

Select three evidence-based interventions that will be
implemented to address patient falls with injuries and include any budgetary
considerations that would be needed based on the interventions you selected.

Do: Strategies used to implement the selected evidence-based
interventions.

Study: Criteria the team will utilize to determine if the
evidence- based interventions have been successful.

Include information that will be analyzed to determine the
success of the interventions.

Act: Evaluate if the interventions should be continued and
expanded based on the team’s prediction of success with the new actions.

This paper should be submitted in Word .doc or .docx format,
be in APA format and be 8-10 pages.

Late Assignment Policy: All assignments are expected to be
submitted on time. Prior authorization from your instructor is required for
late submissions. The first late submission is accepted up to 5 days late
without penalty. A late penalty of five percent per day will be assessed when
the first late assignment is submitted after the fifth day. Subsequent late
submissions are assessed a late penalty of five percent per day (e.g., -5
points each day on a 100-point assignment, or -2.5 points each day on a
50-point assignment). Extenuating circumstances* are considered without
penalty.

No work will be accepted after the final day of the term
unless an official course extension has been granted.

*Some types of extenuating circumstances that will be
considered are:

a serious medical illness or injury to the student,

a death of an immediate family member,

a significant change in employment or military status that
prevents the student from completing the assignment/assessment,

a significant trauma in the student’s life that impairs the
student’s emotional and /or physical health,

technical issues that prevent student from completing the
assignment/assessment by the designated due date/time.

Documentation may be asked for extenuating circumstances at
the discretion of your instructor.

Compose your work in a .doc or .docx file type using a word
processor (such as Microsoft Word, etc.) and save it frequently to your
computer. For those assignments that are not written essays and require
uploading images or PowerPoint slides, please follow uploading guidelines
provided by your instructor.

Check your work and correct any spelling or grammatical
errors. When you are ready to submit your work, click “Submit Assignment” in
the upper right corner. Click on “Browse,” browse your computer, and select
your file. Click “Open” and verify the correct file name has appeared next to
the Browse button. Enter your comments, if any, in the Comments area. Click on
“Submit Assignment.”

EXCELSIOR NUR456 Full Course latest 2018 September Module 4 Assignment Communication Conflict Analysis

Turnitin®

This course has Turnitin® fully integrated into the course
dropbox. This means that you should only submit your assignments to the dropbox
below. Please do not submit your assignment directly to Turnitin.com.

Once submitted, your assignment will be evaluated by
Turnitin® automatically. You will be able to view an Originality Report within
minutes of your first submission that will show how much of your work has been
identified as similar to other sources such as websites, textbooks, or other
student papers. Use your Originality Report as a learning tool to identify areas
of your assignment that you may not have cited appropriately. The overall match
can be no higher than 15%, with any one match no higher than 2%. You may
resubmit your assignment through this dropbox as many times as you need to
check to see if you have made improvements, until the due date of the
assignment. However, once you have made your first submission, you will need to
wait 24 hours after each subsequent submission to receive a new Originality
Report. Plan accordingly as you draft your assignment. Once the due date has
passed, your assignment submission will be considered final.

Evaluation

This assignment will be graded using the
Scholarly Paper: Quality Improvement Initiative Reducing Patient Falls Rubric
located on the Course Rubrics page within the Start Here section of the course.
Please review this rubric prior to beginning your work so that you ensure your
submission meets the criteria in place for this assignment. This assignment is worth 25% of your final
course grade